![]() ![]() ![]() Please try to reset the Acrobat preferences as described here. Please update the application to the new version 3 Go to Help > Check for updates and reboot the computer once.Īlso, try to repair the installation from the help menu (Win Only) and see if that works. If the file is stored on a shared network/drive please download it to your computer locally and then try again. Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Hi you are doing well and sorry to hear that I collected the logs via Adobe's Log Collection Tool for one of the users and uploaded them to Adobe but it's been a week now and no response. All users had no issues prior to the upgrade. ![]() For one user, I created a new profile but the problem is still present. I ran sfc /scannow to check for any corruption in Windows files. I've uninstalled/reinstalled multiple times. pdf - and the formatting usually changes so that's not really a solution, but it does allow us to edit in Adobe afterwards.until the file is closed and reopened, and then the error returns and the workarounds have to be applied again. pdf opening it in Chrome, then printing as. We've tried a couple workarounds I've found in other posts - opening the. The error occurs when clicking on an area to edit with the text-edit tool, so can't do any text edits. ![]() pdf - whether it's local or stored online in Box/Google Drive. Currently getting this error for 3 PC users that have upgrade Acrobat Pro to version 2023.001.20093. ![]()
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